Customer Care Center
Our customer service hours are Monday–Friday 8:00 a.m.–7:00 p.m. and Saturday 9:00 a.m.–12:00 noon. Need help?
- Call our Customer Care Center at (231) 399-0470 or toll-free (844) 377-5134 (after hours, please leave a message).
- Chat: Click the "Chat" or "Help" button in the lower right corner of your screen. (Chat is available during our customer service hours.)
- Email help@ssbankmi.com. We'll respond as quickly as possible during our customer service hours.
- Text us at (231) 399-3991.
For your protection, do not send account numbers, Social Security numbers, or other personal identification information via email.
LOCATIONS
Click for your local office:
- Beulah (Benzie County)
- Big Rapids Loan Center (Mecosta County)
- Caro Loan Center (Thumb area)
- Empire (Leelanau County)
- Frankfort (Benzie County)
- Gaylord (Otsego County)
- Houghton Lake Loan Center (Roscommon and Crawford Counties)
- Suttons Bay (Leelanau County)
- Traverse City (Grand Traverse County)
Our bank routing number is 072406506.
- Beulah (Benzie County)